Seventh Heaven: WoW Claims Seventh Consecutive Angie’s List Super Service Award

Windows on Washington has earned the home service industry’s coveted Angie’s List Super Service Award for a seventh consecutive year, reflecting another exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier. 

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the home improvement companies in Maryland and Virginia were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Windows on Washington President Eric Novotny said that the award was a testament to the hard work of staff and the support of WoW’s customers.

“To win seven consecutive Angie’s List Service Awards is an incredible achievement,” he said. “I’d like to pay tribute to our hard working and professional staff who always go the extra mile to deliver first-class projects to our customers. I would also like to thank our customers who took the time to write online reviews and provide feedback on our work.”

“We pride ourselves on our commitment to our customers. We are a relatively small business and winning accolades of this kind can only happen with the support of our customers and the professionalism of our staff. Thank you.”

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged, across all age groups, as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

How did we do it?

By providing first class service and products for our customers. Our Mission Statement says that we provide our customers with quality products and expert workmanship to improve the comfort, beauty and energy efficiency of their homes. And we do it with unparalleled service. Our work is not complete without your total satisfaction.

Our customer testimonies back us up.

"We can't describe how happy we are with our experience with Windows on Washington,” writes Christopher. “After sitting through multiple sales pitches, we both agreed that Bob was the best by far. Not only was his sales pitch ‘no pressure’, he was happy to show us additional products when we explained what our requirements were.”

“The installation team was incredible. They were very courteous and went above and beyond to complete the house in one marathon 15-hour day. Honestly, we can't shower the installation team with enough praise, they were simply fantastic! Bottom line: We HIGHLY recommend Windows on Washington!”

Learn what all the fuss is about

Call Windows on Washington for an obligation free estimate and consultation and find out how we can help you with your next home improvement project.