We've helped thousands of homeowners, so we know what works.
After nearly 20 years of serving suburban DC, our team of experienced and knowledgeable professionals is committed to delivering the best possible service from our first interaction.
We don't sell, we listen.
It is important to us that you don’t feel that you were ‘sold to’ or pushed into anything you don’t want or need. Our in-home consultations are designed so that we can listen to your goals and challenges, understand your lifestyle, respect your budget, and provide a tailored solution that is right for you.
With WoW, you can be confident there will be no high-pressure sales tactics, just honest, helpful advice so you can make an informed decision about what is right for your home and budget.
We only work with high-quality brands and expert installers.
Your home is your most valuable asset. You need to invest in reliable, high-quality products that stand the test of time, and choose a home improvement contractor you can trust to deliver outstanding work. After nearly 20 years in the home improvement industry, we understand the differences among brands and choose the products we offer very carefully. We’ve done a tremendous amount of research so you don’t have to, and we stake our reputation on every product we recommend.
Yes, we really do have the expertise — and we can prove it.
Many companies claim to be experts, making it difficult to know who you really can trust. While we’d be happy to tell you in detail about our intense training process for staff and installers, we’d rather point you to our results. What really speaks volumes about our expertise is the reviews our clients give us and the awards we’ve achieved year after year.
We’ve earned the Angie’s Super Service Award for seven consecutive years, and we have an A+ rating with the Better Business Bureau and have never had one complaint. Most importantly, we have hundreds of 5-star reviews on Angi, Customer Lobby, Houzz, Yelp, and more.
Communication is key.
We understand that you may want experienced guidance as you take on new home improvement projects. That’s why we have a comprehensive client care process that will keep you up to date every step of the way, from the time you first contact WoW until your project is complete.
Our Client Care Team works closely with you and your designated project manager, making sure you know the status of your project at all times. They schedule communications with you on a regular basis, so you’ll never be left wondering about next steps or the timeline for project completion.
Step 1: Phone Call
Congratulations on taking the first step towards making your home improvement plans a reality! Within 1 business day of reaching out through our website, social media or review site, our Client Service Team will call you to schedule your complimentary in-home or virtual consultation and site evaluation.
Step 2: In-Home or Virtual Consultation
Next, you’ll meet with a certified WoW consultant at your home or virtually through a video call to review the project in detail and discuss how the WoW home improvement process is designed to be stress-free from start to finish.
Step 3: Proposal
You’ll receive a written estimate within 3 business days of the consultation, depending on the complexity of the project and any specialty pricing requirements. We’ll also provide any necessary financing paperwork, our Installation Guidelines and Acknowledgements, and for homes built before 1977, the EPA’s Lead-Safe Certified Guide to Renovate Right.
Step 4: Contract
To kick off your project, you’ll next need to accept the project proposal and terms and conditions by signing and dating the required paperwork.
Step 5: Measurements
To make sure that we have all of the information we need to do the best possible job, the installer assigned to your project will contact you to schedule an appointment to take exact measurements for your custom products.
Step 6: Product Order
Once your installer confirms the measurements and product specifications, your custom products are ordered and we will update you with their projected shipping date.
Step 7: Installation
Once your products have arrived, our Client Service Team will contact you to schedule the installation. Your installer will arrive on time, prepared to complete your project to the highest standard of quality.
Step 8: Wrap Up
Once the work is complete, the Client Service Team will contact you to make sure you’re satisfied and determine if anything requires further attention. We will then collect final payment to close your account and send you a copy of your paid invoice and all relevant warranties. You’ll also have the opportunity to provide feedback through a third-party survey.
Pricing
In our industry, marketing gimmicks like inflated pricing and fake discounts are common. We provide the answers you need with none of the tricks, so you know that you’re paying a fair price.
Financing
Get started on your home improvement project and manage your monthly cash flow with financing options like interest-free payment plans ranging from 6 to 60 months.
Warranty
At Windows on Washington, we guarantee that our installed work meets all material manufacturer specifications and will be free from defects for life.
Award-Winning Service
Our Mission Statement
At Windows on Washington, we provide our clients with quality products and expert workmanship to improve the comfort, beauty and energy efficiency of their homes. And we do it with unparalleled service. Our work is not complete without your total satisfaction.
Our Reviews Speak for Themselves
Our reputation for client service excellence means everything to us. Our Client Care process ensures you are informed throughout your project—with no surprises. As you can see from our many 5-star reviews, we consistently exceed our clients’ expectations. We look forward to showing you the “WoW difference” in home improvement contracting.
Everyone at WoW went above and beyond, and exceeded my already high expectations. Our house is now warmer, quieter, and looks so much better!
Anne D.
Simply put, it was one of the best contracting / house project experiences we’ve had.
Trey P.
You Are 3 Easy Steps Away from Project Success!
- Schedule a No-Pressure Consultation
One of our experts will discuss your project either in your home or virtually
- Discuss Your Project
Our expert will learn about your needs, ask some questions, and suggest the best products and service for your specific project and budget, empowering you to make informed decisions
- Choose WoW and Relax!
When you choose to partner with us, you can rest assured we will take care of every detail and keep you informed every step of the way
