Understanding Window Warranties: What You Need to Know

When shopping for goods and services, it’s only natural that we look for quality, cost and durability. But it’s equally important to assess the manufacturer’s own confidence in their products, which is usually indicated by a product warranty.

In our final edition of our four part series investigating window performance, we examine manufacturers’ warranties and why they are an important part of the home improvement process, offering you confidence in your purchases and peace of mind that they will meet a certain standard.

Catch up on our four part series by reading our previous articles about Visible Transmittance, Thermal Efficiency and Air Infiltration.

What is a Manufacturers’ Warranty?

One of the most important factors to consider when choosing a window is the manufacturer’s warranty, which is essentially a voluntary promise offered by the person or business who sold the product or service to you. The warranty is one measure that tells the consumer just how good and durable the company considers their products. Manufacturers carefully calculate the cost of warranty work over the lifecycle of their products, and then create a warranty that will mitigate their long-term exposure.

Why Are Warranties Important?

A Manufacturers’ Warranty is essentially a guarantee from a service provider that their product will achieve a certain standard. Should the product fall short of that standard or promise, the customer has a sound avenue to seek complementary repairs or replacement. A warranty gives a customer peace of mind that should problems with their purchased products arise, the supplier will:

• Repair or replace goods (or part of them)
• Resupply or fix a problem with services (or part of them)
• Provide compensation to the consumer

WoW Warranties

The Okna product line in this case is covered by a lifetime warranty, as is Windows on Washington’s labor. We use best-in-class products to install the window so that you will have a lifetime of trouble free operation and superb performance, including:

• Highly skilled installers
• Heavy gauge coil stock
• Premium Sealants
• Low-expansion foam (This is an absolute must as it’s the proper way to prevent air leaking by sealing the new replacement window to the home.)

At Windows on Washington, we field a great deal of questions from our homeowners asking us to compare the various custom replacement windows available on the market.  We are committed to supplying our customers with the facts, and believe the beauty, performance and warranty of the products we install speak for themselves.

If you are considering replacing your windows and need more comparative information to make a product decision, please contact the experts at Windows on Washington, your Okna dealer for Northern Virginia and Maryland.