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WoW’s 5 Star Experience: Why People Continue to Choose Windows on Washington 

If there is one home improvement truism it is that any kind of home improvement project can be a stressful task if you choose the wrong contractor for the job. The reality is there are hundreds of home improvement contractors to choose from, but they all do not offer the same quality or professionalism. While it can be tempting to go for the lowest bid – after all, home improvement work can be a costly exercise – this often results in more headaches and more money being spent than you bargained for. As such, Windows on Washington prides itself on delivering exceptional work, customer experience and professionalism all at a fair and honest price. And that is why customers continue to choose WoW for their home improvement project needs. In this article, we are going to explain how we go about achieving our consistent 5-star rating across a range of home improvement review sites and how you can use review sites to find the right contractor for your needs. 


How We Achieve Our Consistent 5-star Rating

Exceptional Customer Service 

We take the utmost pride and care in everything we do and strive to go above and beyond for all of our clients. We also believe that improving your home should be an enjoyable experience and most certainly not boring or stressful. That is why we have worked tirelessly since 2005 to ensure our consultations, installations and customer care experiences are carried out in a way that minimizes stress and offers each of our clients a fair and honest home improvement experience. For this very reason, we have become one of Maryland and Virginia’s most respected home improvement companies because we go above what is expected of us to provide our clients with beautiful, comfortable and energy-efficient homes.

No Pushy Selling Tactics – We Simply Listen 

We do not ‘sell’ or push our customers to do anything they do not want. During our in-home consultations, we will listen to your needs, understand your lifestyle and offer a solution that is right for you and your budget. Our clients have always respected the fact that with WoW, there is never any high-pressure selling tactics. What we offer is honest and helpful advice, so you can make an informed decision and are in control every step of the way.

We Only Work with the Best 

Since our inception, we have only worked with the best: the best brands and the best installers. After 16 years in the home improvement industry, we know the difference between brands and we select the products we offer very carefully. Basically, we have done the hard work and the research so you do not have to.

Unparalleled Expertise

At WoW, all of our staff and installers undergo an intense training process, yet what really speaks volumes about our expertise is what our customers have to say, and the awards we continue to receive year after year.

In addition to receiving multiple Angie’s (now Angi) List Super Service Awards, we have an A+ rating with the Better Business Bureau and have never had a complaint filed against us. Furthermore, we have hundreds of positive customer reviews on Angi, Customer Lobby, Home Advisor, Houzz, and Yelp.


How to Know if Your Contractor Will Provide a Stand-Out Experience 

As we mentioned, there are countless home improvement contractors out there – so how do you know if the one you have selected is good and will provide you with the stand-out experience you deserve? There are a few ways to find a quality home improvement professional, but we think the best way is to check out popular review sites like the ones listed above and see what past clients have to say. People who leave reviews are under no obligation to do so, so you can be assured they are leaving the contractor a review because they are a) overjoyed with their contractor or b) were not so happy with the job. WoW consistently earns 5-star reviews on major review sites and it is because our clients really do love and appreciate the work we do. 


How to Find a Great Home Improvement Contractor via Review Sites 

When searching for the best home improvement contractor via a review site, naturally you are looking for companies that have consistently high ratings. However, it is also worthwhile to look at the comments from reviewers to see what they loved about the company, and what they maybe did not love so much. This way you can find a home improvement contractor or company that truly is the right fit for you. It is also a good idea to look out for companies who respond to reviews – whether they are positive or negative. This means the company is taking the time to read the reviews and ensure their clients feel valued, heard and appreciated. 


We would like to take the time to thank all of our wonderful clients who have taken the time to leave us an amazing review – it truly means a lot to our entire team. We cannot wait to provide outstanding work for you again soon. 

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Topics: Home Improvement