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The Money We Spent Was an Investment

The Money We Spent Was an Investment

So this is going to be my first review online and I’ve decided to provide it because of both the size of the projects involved and the quality of service that I received. My family and I recently purchased a 45-year old fixer-upper in Northern Virginia, and the home needed major updates throughout. Two things that needed immediate attention were the original wood windows and the 30+ year old asphalt roof. After a referral from a co-worker, I reached out to Windows on Washington and spoke with Greg for help on the windows. He was very knowledgeable and answered all of our questions, without any pressure to commit on the spot. The windows they use are very well-reviewed (Okna) and offered all of the features we were looking for. His quote for the 40+ windows and one new door was incredibly reasonable and less than other quotes I received. Based on the stellar feedback I’d already received about the company, I agreed to enlist them for the project. Their crew arrived on-time and spent two days doing an exceptional job installing everything. I watched them do the installations and everything was top notch. The windows dramatically improved the look and energy efficiency of the house, and the entire team could not have been more professional. I would HIGHLY recommend this company to anyone if you need replacement windows. During the discussion with Greg about windows, I mentioned the need for a new roof, specifically a new metal roof. He indicated that their company could also handle that project since the president of the company (Eric Novotny) was very knowledgeable about those. I spoke with Eric a couple of days later and discovered that he is part of an expert industry panel for the Metal Roofing Alliance. We went over all the options for installing a metal roof and he came out to our house to talk at length about what we could do. He provided a quote for the project a couple of days later which was very reasonable based on the research I had done and I signed up for that as well. Interestingly, the roof project was completed first (before the windows) and his team spent three days completing everything. The crews worked 12+ hour days to get things done and the work was all top notch. It was beautiful when it was finished and our family couldn’t be happier. As a follow up, two weeks after the roof was completed, I had a chimney cleaning / repair company come out to do some minor work. They ended up severely scratching all of the panels around the chimney in the process and I needed Eric’s team to fix it. He sent two guys out and they spent 12+ hours carefully removing what they had just installed and replacing everything exactly the way it was. I expected the cost for the repair to be significant, but I was very surprised that not only was the cost reasonable, but some of the same crew that did the initial installation were available to come out and do the repairs. It was a very confidence-inspiring extra step and further reassures me that we went with the right company. Overall, I can’t endorse this company and the people I interacted with enough. I didn’t have a single bad experience and I feel like the money we spent was an investment we will enjoy for decades to come. I also know that if something comes up down the road, Eric and his team will be there to help us out.

Topics: Roofing, Windows

Bill S.  |  Lovettsville, VA