Couldn't be more pleased with the experience from sale to installation. I got 3-4 quotes before deciding on WoW, Zach the sales person actually listened to my requirements and was very informative on options and was on hand to answer any questions I had from sale to install and very quick to respond. The installation team were on time, performed the job in the allotted timeframe given, were respectful, courteous and above all they did a great job. Even as they were leaving Yong (hope i spelled that correctly) was checking all caulking once again. They did a great job showing me how the windows worked also. I am thrilled with my new windows, and the price was very competitive also, allowing me to break the project into manageable phases and not trying to get me to complete the entire house in one go. My only frustration (although I understand the reasons) was the time from order to install based on backlog due to inclement weather, but you can't control the weather! Go with this company, you won't be disappointed!