There must be something in the air because Windows on Washington has been awarded the Guildmaster Award 2019 – for the second year in a row! WoW received the award last year and has once again been honored with the award this year. We could say we were lucky to receive it again, however, we know it was anything but luck. At Windows on Washington, we pride ourselves on our Team that provides exceptional customer service and quality of work, which we have been awarded for time and time again. What sets WoW apart from our competitors is that we truly understand how stressful, time-consuming and often-times costly home improvement projects can be, which is why we are thrilled to be recognized as a home improvement company that is not only trustworthy, but produces some of the highest quality work. Read on to find out more about what it takes to be awarded the Guildmaster Award and how WoW continues to secure such prestigious awards so consistently.
What is the Guildmaster Award?
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality The Guildmaster Award from GuildQuality. Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada. Out of over 700 eligible applicants, WoW is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2019 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
WoW achieved a recommendation rate of 90 per cent or above from their customers surveyed by GuildQuality.
How WoW Continues to Impress Time and Time Again
Everyone at WoW is exceptionally proud to be awarded the Guildmaster Award 2019. We do the work we do because we care about helping our clients achieve their dream homes, which is why they continue to use our services and recommend us.
Working in the home improvement industry since 2005, we know a thing or two about home improvements, including the dos and don’ts to ensure a smooth, stress-free project. We work hard to make sure all of our consultations, installations and customer experiences are carried out in a way that minimizes stress and offers each of our customers a fair, honest and enjoyable home improvement experience. That is why we are one of the Maryland and Virginia’s leading and most trusted home improvement companies. We go above and beyond, time and time again.
We are the Best of the Best in the Home Improvement Industry
Why do we call ourselves the best? Because our customers do. Thanks to our trustworthiness and unparalleled expertise, our clients continue to recommend us to their family and friends, because they believe we are the best at what we do.
Unfortunately, there are plenty of home improvement companies out there that say they are the best because they claim to be experts. The truth is, many are not. This makes it difficult for homeowners to know who they can trust. At Windows on Washington, all of our staff and installers undergo an intense training process, meaning our customers can feel confident they are working with the best of the best. Yet it is not just our expertise that speaks volumes, it is the testimonials of our clients and the fact we continue to win awards year on year.
We would like to thank GuildQuality for awarding us this prestigious award, and we would like to thank our wonderful customers for recommending us, and continuing to choose WoW for all your home improvement project needs.