I was most satisfied with looking for a company with a reputation with quality of the windows and quality with the installation team and we found both in this company.
Prompt, courteous replies to all inquiries. Straightforward and honest salesmanship and pricing, with no upselling or pressure. We were able to make a "human connection" to our salesperson. Polite and respectful installation crews who took great care not to damage our home and cleaned up their workspaces.
Communication was great! You never felt like WoW was leaving you high and dry. Also, Jay was our sales representative that we met with and right off the bat he was friendly, responsive, and wasn't your typical "cars salesmen". He was wonderful!!