Could not be happier with the quality of the windows and installation by Joong's team. We had a tricky situation where we had very old windows with the glass set directly into the wood frame which obviously rotted, but we loved the classic wooden frame. Joong expertly removed the rotten section and was able to install the windows without having to remove the beautiful framing. My salesman Jay was very helpful and did not come with an annoying hard sell like other window companies. They give you a solid price that is more than fair for the quality they provide. Thanks for a job well done.